How do I get my vehicle out of impound?

Registered owners or title holders of vehicles that have been impounded by the Johnston Police Department can make applications for the release of their vehicle at the Johnston Police Department Monday-Friday between 8:00 a.m. and 4:00 p.m. (excluding holidays). Vehicle registration and title must be current and valid before release. Impounded vehicles will only be released to the vehicle's registered owner or title holder who will be required to provide a valid state-issued photo identification and pay a $20 CASH ONLY administrative processing fee in order to claim their vehicle. 

In some cases, additional requirements must be satisfied before a vehicle will be released from impound. For this reason, the Johnston Police Department recommends that vehicle owners contact the Johnston Police Department prior to making claim for their vehicle to ensure that they have all the necessary documentation required to complete their vehicle release request. Impound release information can be obtained Monday-Friday between 8:00 a.m. - 4:00 p.m. (excluding holidays) by contacting the Johnston Police Department's records section at (515) 278-2345. 

Email inquiries can also be directed to

 Additional information regarding vehicle impounds can also be obtained on our website under the police department “services” tab.

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1. How do I get my vehicle out of impound?
2. How can I obtain a copy of a police report?
3. How do I make a traffic complaint?
4. Where do I go to pay a ticket?